At PRAgency.pk, we are dedicated to delivering exceptional PR and influencer marketing services to businesses in Karachi, Lahore, Islamabad, and beyond. We strive to meet your expectations through our Local PR Distribution (on platforms such as Geo News, Dawn.com, Express News, and Samaa TV), Global PR Services (on Yahoo Finance, Benzinga, and over 400 media outlets), and Influencer Marketing Services (with 100,000+ influencers and 300+ celebrities). If we fail to deliver as promised, our refund policy ensures you’re protected with clear, transparent terms.

Refund Eligibility

We offer a 100% money-back guarantee under the following conditions:

1. Non-Delivery of Press Release Placements:
   
   

For Local PR Services: If we cannot secure publication on at least one of the promised platforms (e.g., Geo News, Dawn.com, Express News, or Samaa TV) within the agreed timeframe (typically 7-10 days), you are eligible for a full refund.

For Global PR Services: If we fail to publish your press release on at least 50% of the promised outlets (e.g., Yahoo Finance, Benzinga, or other platforms specified in your selected plan) within 7-10 business days, you are eligible for a full refund.

Note: Some platforms have editorial approval processes, which we will communicate upfront. Non-publication due to editorial rejection (e.g., content not meeting platform standards) does not qualify for a refund unless we fail to meet the minimum placement commitment.

1. Non-Delivery of Influencer Marketing Campaigns:
   
   

If we cannot deliver the agreed influencer campaign (e.g., posts, Stories, or videos by selected influencers or celebrities on Instagram, YouTube, X, or TikTok) within the agreed timeframe (typically 7-14 days), you are eligible for a full refund.

This applies if no influencers or celebrities complete the agreed deliverables due to our failure to coordinate or secure participation.

1. Service Quality Issues:
   
   

If the press release or influencer content does not meet the agreed specifications (e.g., incorrect language, failure to include key messages, or significant errors), and we cannot rectify it with free revisions within five business days, you may request a refund.

Refunds for quality issues are evaluated on a case-by-case basis, and we may offer a partial refund or alternative solution (e.g., additional placements) at our discretion.

Non-Refundable Scenarios

To ensure clarity, the following situations do not qualify for a refund:

• Change of Mind: Refunds are not available if you change your mind after we’ve started work on your campaign (e.g., after press release writing or influencer outreach begins).
• Editorial Rejections: If a platform rejects a press release due to content issues (e.g., non-compliance with editorial guidelines) and we’ve met our minimum placement commitment, no refund applies.
• Delayed Client Feedback: If delays in providing feedback, approvals, or required materials (e.g., campaign details, images) prevent us from meeting deadlines, refunds will not be issued.
• Partial Delivery: If we deliver a portion of the agreed services (e.g., publication on some outlets or partial influencer posts), you may be eligible for a partial refund proportional to the undelivered services, at our discretion.

Refund Process

To request a refund, follow these steps:

1. Contact Us: Email us at [email protected] or call/WhatsApp +92 300 1234567 within 30 days of your payment date, detailing the issue and referencing your order number.
2. Review: Our team will review your request within 5 business days, verifying whether the eligibility criteria are met.
3. Resolution: If approved, we will process your refund within 7-10 business days to the original payment method. If a partial refund or alternative solution is offered, we will discuss this with you.
4. Confirmation: You’ll receive a confirmation email once the refund is processed.

Our Promise

We stand by our commitment to deliver high-quality PR and influencer marketing Pakistan tailored for Pakistani businesses, from startups to established brands like textile firms, banks, and e-commerce companies. Our money-back guarantee reflects our confidence in delivering results, whether it’s local coverage on Dawn.com, global exposure on Yahoo Finance, or viral campaigns on TikTok. If you’re not satisfied, we’ll make it right or refund your investment.

Contact Us

Have questions about our refund policy? Reach out to our team for assistance:
Email: [email protected]
Phone/WhatsApp: +92 300 1234567

Let PRAgency.pk help you shine with confidence! Start your PR or influencer campaign today.